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WootBot


quality posts: 17 Private Messages WootBot

Staff

Ring Video Doorbell Pro

Last Purchase:
2 months ago
Order Pace (rank):
Top 4% of Tools Woots
Top 6% of all Woots
Woots Sold (rank):
Top 0% of Tools Woots
Top 1% of all Woots

DVR4


quality posts: 1 Private Messages DVR4

Absolutely the worst item I purchased in 2017. Buggy, spotty reception, delayed notifications...
So bad it is sitting in the box somewhere in my house. Probably should toss it. It was about as useful as a screen door on a submarine.

tsveggie


quality posts: 2 Private Messages tsveggie

Yeah but at least screen doors keep the fish out ...

tsveggie


quality posts: 2 Private Messages tsveggie

Reception might be related to internet speed

My question is can I record video?

idtest


quality posts: 0 Private Messages idtest

Ring sells an extender, which likely is needed. Their 802.11n wireless does not help coverage. Once coverage is there, it is stable and surprisingly reliable.

You can live-view video, records motion. For 24x7 recording, look at nest doorbell.

bsmith1


quality posts: 155 Private Messages bsmith1

Want

ThunderThighs


quality posts: 1039 Private Messages ThunderThighs

Staff

bsmith1 wrote:Want


Buy


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jDa5id


quality posts: 2 Private Messages jDa5id

I have the regular Ring doorbell and love it. Set up easily, never glitchy. I really wish I would have got the Pro just for the better resolution. Now that Amazon has come with their own security system using Ring doorbell for $200 and optional $10/mo 24/7 monitoring it's time to give ADT the boot.

AWooter


quality posts: 0 Private Messages AWooter

This is a great product. But you need to have enough power for it.

MBSinKCMO


quality posts: 0 Private Messages MBSinKCMO

I am looking for a new security company. This offer from Amazon intrigues me. I've searched Amazon but am not finding the Ring doorbell with Amazon 24/7 monitoring. Could you please post a link that will show this whole set up (Ring doorbell with monitoring)? Thanks in advance!

jDa5id wrote:I have the regular Ring doorbell and love it. Set up easily, never glitchy. I really wish I would have got the Pro just for the better resolution. Now that Amazon has come with their own security system using Ring doorbell for $200 and optional $10/mo 24/7 monitoring it's time to give ADT the boot.



mhurwitz


quality posts: 0 Private Messages mhurwitz

Sell me yours for 50.

DVR4 wrote:Absolutely the worst item I purchased in 2017. Buggy, spotty reception, delayed notifications...
So bad it is sitting in the box somewhere in my house. Probably should toss it. It was about as useful as a screen door on a submarine.



safwatissa


quality posts: 0 Private Messages safwatissa

In the posting it says existing hard wire is required but I thought this product come with battery In case of hard wire is not available

tekurider259


quality posts: 1 Private Messages tekurider259

Bought this for our new house. Installation was medium difficulty and I'm not a super handy person.

In terms of usage, it works wonders. You can record video when motion is detected; however, it's a $30/annual (don't know if this has changed), so for <$3/month, it's well worth it.

I've never had connection issues, so depending on the distant from the doorbell to your router may be an issue, but a network repeater will solve this with no issues.

In terms of power/voltage needed, on first installation, I kept getting a notice about it getting low voltage, but after a day or two, it was sufficient, and everything is green.

If you're cautious like myself, get one. It'll save you the hassle and worry of your own home.

ripprsoul


quality posts: 30 Private Messages ripprsoul
safwatissa wrote:In the posting it says existing hard wire is required but I thought this product come with battery In case of hard wire is not available



The regular Ring Video Doorbell model has an internal battery. This is the slimmer Video Doorbell Pro, which is hardwired.

To install the Pro, you have to hook it to your existing doorbell wiring, and you also have to install an included power conditioning module inside your doorbell chime. It's not very hard, and shouldn't take more than 10-15 minutes for the whole setup.


ripprsoul


quality posts: 30 Private Messages ripprsoul
tsveggie wrote:Reception might be related to internet speed

My question is can I record video?



Ring doorbells have notoriously bad antennas, so their reception suffers because of it. Installing a cheap wifi repeater within 20 feet or so of the Ring is usually enough to resolve the issue.


MadeYouLook


quality posts: 0 Private Messages MadeYouLook

Note: unlike the ring doorbell classic, this does not have a battery. This also requires per Ring's latest specification that the transformer delivering power able to deliver recommended and set to 16V 30VA. Most people with pre existing doorbells have probably 8V 10VA and/or 16V 10V available,like I did. A year ago they only said 16V was required. After contacting customer tech support a couple weeks ago when I noticed that my ring was working fine regarding everything except not ringing my existing mechanical chime anymore, they informed me that now it requires the additional wattage that a 16V 30VA transformer would provide. Frustrating. Now I have to acquire and replace my transformer. I suspect it was a recent firmware update they did, but not informing of the new requirements, probably related to their color night recording update. Also you can't record or view recordings or live video from this device outside of ring brand applications and services.

GlenBToo


quality posts: 1 Private Messages GlenBToo

A friend of mine bought this and he lives in a huge house. As a result, he has always had some WiFi issues. He installed a mesh WiFi system (with a module close-ish to the doorbell), and not only did his WiFi issues disappear, the performance to the Doorbell improved. So I'm pretty sure, a repeater or a mesh system will help with performance issues. Me? I'm waiting for the Simplisafe Doorbell which should appear in the next month or so.

davidcmal


quality posts: 3 Private Messages davidcmal

Just my $.02. I recently purchased the Nest Hello over this (both hard wired).

The Nest offers 24/7 recording while the Ring only records when it detects movement or someone presses the doorbell (also possibly when you manually launch the video).

I have a neighbor that has a daughter in a wheelchair. At night the Ring doorbell will often not see her come in so the Rind will does not record.

Because of the always recording the Nest uses a lot more of your Internet bandwidth. You can adjust the quality if needed, but the Ring might be the better option if your Internet is limited.

Just to note the Nest is $50 for 5 days of recording while the Ring is $30 for 60 days (both when paid annually).

charmion


quality posts: 2 Private Messages charmion
safwatissa wrote:In the posting it says existing hard wire is required but I thought this product come with battery In case of hard wire is not available



That's the Ring 2

scmi0002


quality posts: 0 Private Messages scmi0002
safwatissa wrote:In the posting it says existing hard wire is required but I thought this product come with battery In case of hard wire is not available



Other Ring doorbells have this capability, however the PRO was specifically designed to not have a battery as many customers asked for a smaller unit.

bsmith1


quality posts: 155 Private Messages bsmith1
ThunderThighs wrote:Buy



Can't (-_-)

gbreynol


quality posts: 0 Private Messages gbreynol

Actually this product does have a small 240mah battery with a capacitor. Being outside in the heat and cold these parts will eventually fail in time. Mine started failing at around 14 months which causes the video to drop out and the chime to stop ringing after a doorbell press. The button press is when the unit switches to the battery/capacitor for power.

After a new transformer and chime pro did not fix my issue they said it was a bad capacitor. Ring would not help with a new doorbell since I was a few months out of warranty(they actually offered me $10 off full price lol). I am now trying to piece together a replacement battery and capacitor. Unless you want to buy a new doorbell every 2 years, stay away.

MadeYouLook wrote:Note: unlike the ring doorbell classic, this does not have a battery. This also requires per Ring's latest specification that the transformer delivering power able to deliver recommended and set to 16V 30VA. Most people with pre existing doorbells have probably 8V 10VA and/or 16V 10V available,like I did. A year ago they only said 16V was required. After contacting customer tech support a couple weeks ago when I noticed that my ring was working fine regarding everything except not ringing my existing mechanical chime anymore, they informed me that now it requires the additional wattage that a 16V 30VA transformer would provide. Frustrating. Now I have to acquire and replace my transformer. I suspect it was a recent firmware update they did, but not informing of the new requirements, probably related to their color night recording update. Also you can't record or view recordings or live video from this device outside of ring brand applications and services.



Logan5nx


quality posts: 2 Private Messages Logan5nx

Can anyone with experience with these explain the support you might get form things like IFTTT or Stringify? Can you use motion detection as a trigger for other actions (eg Motion detected as a trigger to turn on HUE lights)? Can you use another trigger to manually start recording (i.e. Arlo camera motion detection to trigger a 20 second record from the Ring?)

And if there are features, do they require you pay for the monthly service to use them?

arhcangellump


quality posts: 0 Private Messages arhcangellump
jDa5id wrote: it's time to give ADT the boot.



Good luck with that! ADT is one of the most predatory companies out there. My security company was bought out by ADT and when my contract was up I tried to cancel. ADT insisted I was still under contract and continued to charge despite proof my contract had expired. Even when they finally relented and acknowledged my contract had expired they continued to harass me for the months they charged me AFTER I had cancelled! There are countless horror stories out there. I feel fortunate mine ended as well as it did.

webfox


quality posts: 3 Private Messages webfox

I installed one of these in a home with no existing doorbell wiring. A basic 24VAC transformer from Digikey or Amazon, a 1-amp fuse (which ring support will send free if you call), some 2-conductor doorbell wiring. Took an afternoon, mostly to figure out where to locate the transformer and run the wire.

If you don’t have an existing wired doorbell and hook one up like this, during setup it is important to select “none” for the chime. Otherwise it will blow the fuse when the button is pushed as it tries to sound the chime.

ripprsoul


quality posts: 30 Private Messages ripprsoul
Logan5nx wrote:Can anyone with experience with these explain the support you might get form things like IFTTT or Stringify? Can you use motion detection as a trigger for other actions (eg Motion detected as a trigger to turn on HUE lights)? Can you use another trigger to manually start recording (i.e. Arlo camera motion detection to trigger a 20 second record from the Ring?)

And if there are features, do they require you pay for the monthly service to use them?



Ring can be used as a trigger in IFTTT, but you cannot execute actions on it. So you couldn't prompt it to start recording, but either a doorbell press or a motion detection could trigger something else.

I don't have Stringify associated with my Ring account (Ring is for work, Stringify I use for home), but I imagine it's the same: trigger event only.


DVR4


quality posts: 1 Private Messages DVR4

I called the company when I purchased. Went through all the fixes- wifi booster, new unit, hardwired... It sucked. I wanted it to work. That was why I bought it!
I will be glad to sell it for $50 if I can find it. I was really going to toss it.

rehudson


quality posts: 3 Private Messages rehudson

I installed the Ring Doorbell Pro about 9 months ago. I love it! However I did my research in advance and, at the same time, I installed a 30VA doorbell transformer. I've never had any wifi or connection issues with it.

allibear612


quality posts: 3 Private Messages allibear612

I'm so annoyed! I just bought one at the normal price. The first one had wifi issues so after working with Ring's pretty amazing support I was sent a new one. So far working well. I should note I have a netgear orbi setup, allowing for an extremely strong wifi signal. I can't get the Ring to ring my doorbell, but I think it's the doorbell's fault. It's really really old.

steveken


quality posts: 5 Private Messages steveken
DVR4 wrote:Absolutely the worst item I purchased in 2017. Buggy, spotty reception, delayed notifications...
So bad it is sitting in the box somewhere in my house. Probably should toss it. It was about as useful as a screen door on a submarine.



Don't like it? Sell it to me. I'll pay something reasonable for a used/open box item.

kkajikawa


quality posts: 0 Private Messages kkajikawa

My worst purchase on Woot. Obviously defective, won't connect to wifi. Spent hours on the phone with support and I installed a 48VA power supply, Ring Chime Pro (for extended wifi) even though my router is less than 20 ft away and still no go. They recommend sending it back and getting another one. The price on Woot is very different from Amazon. I asked Ring for a replacement, "We don't do that, you need to return it". So, I'm returning it. No more Ring products for me.