We have actual humans available by phone. Heat cable is technical stuff and it’s great to have solid advice on how to install it for your ice dam prevention project. Our cables are bad ass and so is our customer service. We’re not sure if we can swear on Amazon, but we just did. Radiant Solutions Company is a direct-to-consumer manufacturer with over 25 years in the business of ice dam prevention. Unlike cheap cables, Heat Tape Pro can be overlapped during installation, can be installed on flat roofs, metal roofs and rubber roofs, will not light leaves on fire under any circumstance and operates effectively when it’s 15 degrees or colder outside. Oh, and Heat Tape Pro is self-regulating, meaning it ‘asks’ for more energy as it gets colder outside and less energy when it’s warmer. The entire length of the cable is temperature sensitive such that colder areas demand more power than warmer areas. Hence the term “Self-Regulating”. Heat Tape Pro is serious stuff and holding it in your hand will tell you as much. It’s a worry-free, long term solution to your ice dam problems. Our cable creates melted pathways through ice or snow on your roof that allow water to escape instead of backing up through your roof system. Problem solved. Heat Tape Pro can be used for roof and gutter de-icing as well as pipe freeze protection. It’s suitable on pipes as small as ½” in diameter and can be used on both metal and plastic pipes. Be sure to order recommended installation accessories including Roof Clips and Downspout Hangers if needed.
Shipping Note: Shipping to Alaska, Hawaii, P.O. Boxes, and APO addresses is not available for this item
Warranty: 90 Day Woot Limited Warranty