Alpine Corporation Waterfall Fountain

The packaging is a mess. Had to open THREE nested boxes to get to the product. The outer box was quite large - way larger than the inner boxes, with only minimal padding, which left plenty of room for the inner box to bounce around. The next box was taped up like crazy, and took time to get through all of it. I wasn't able to separate the two inner boxes - they were stuck together, and both boxes had to be badly damaged before I could remove the fountain. Although the fountain was inside a plastic bag, it was still covered with foam beads from the styrofoam padding. Static electricity makes them difficult to remove if you don't have ready access to compressed air. The pump unit had to be removed from the fountain body, flow volume adjusted to low (per printed instructions, water tube connected to the pump, and then inserted back into the unit and positioned correctly so the pump would be covered by water. I spent well over an hour trying to get the pump back inside, positioned correctly, without kinking the water tube or disconnecting it from the pump. After accomplishing THAT, the pump is NOISY. The flow rate is WAY too slow, and right now I'll be damned if I'm going to pull the rig apart to adjust it. Maybe later, when I'm not so irritated over how difficult it was to put this together. Whoops...doesn't look like there's going to be a later. There's a hole in the reservoir, and all the water has leaked onto the floor. I don't recommend this unit to you. Frustration-filled packaging, difficult setup, and a shoddy product. Returning this one!