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12,291
4.4 out of 5 stars

Greenworks 12 Amp 20-Inch Lawn Mower

$99.99
$229.99 57% off Reference Price
Size: 20" Mower
Style: Corded
Condition: New
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Top positive review
946 people found this helpful
Great mower, durable and easy to use. Highly recommended
By by12on on Reviewed in the United States on June 17, 2016
I've had this mower for 8 years now and it still runs just fine. It has power and reliability and is just an overall great value. A little backstory about why i chose to go with an electric mower: My yard is small (1/8 acre) and pretty level so I decided to give this corded mower a try. My neighbor whose house is situated on a similarly sized plot was the one who introduced me to electric mowers told me how he's also never had any issues. The toughest part about using a corded mower is figuring out the best way to maneuver/cut the lawn without having to constantly adjust the power cord. Once you get that down, it works just like a regular mower - it's got enough power to handle taller lawns and the occasional wayward branches/debris. It's easy to maneuver and switch between bagging/mulching/side discharging. It's easy to adjust the height of the blade, there's only one lever to adjust. Here's a couple of tips for those considering doing the switch to electric mowers. 1.Buy yourself a nice extension cord that will A) stand out from the lawn color and B) reach from the power source to the farthest corner of your lawn and then some. I originally used the extension cord that i had for the christmas ornaments which was a dark green color. I ended up running it over it a few years ago because it blends in with the lawn so I switched to 50ft BRIGHT ORANGE power cord and have been using it ever since. Much easier to deal with the orange cord. 2. Figure out the best way to mow based on how your lawn is situated and where the power source is. NOW MEMORIZE THAT PATTERN. It took a few mowing sessions for me to determine the best way to mow without having to repeatedly tussle with the power cord but I've got it memorized now and I just follow that same pattern every time I mow. I don't mind that its a corded mower one bit; in fact, I would prefer this over the battery one which costs way more and you are limited in how long you can run the mower by the number of batteries you have. Generally, its easiest to start at the point in the lawn that's closest to the outlet and end at the furthest point from the lawn. I keep the cord between my two legs while I mow so that when I do the U turn at the edge of the lawn to do the next line of grass, the cord easily follows behind the mower. It's also feels lighter and is way quieter than a gas mower (it's about as loud as a vacuum cleaner) so for those of you go-getters who insist on mowing the lawn at 8am on Saturday when the rest of the world is sleeping in, your neighbors will thank you.
Top critical review
25 people found this helpful
Good Product but conflicting information and HORRIBLE Customer Service from Greenworks
By Ravi R on Reviewed in the United States on May 13, 2024
I ordered product MO60L516. The order process and delivery was good. The item was easy to assemble and it works well. I like how quiet it is and how easy it is to use. Because of the lot terrain I did not get a self-propelled. I do not think I need it or will need it unless I let the grass get too tall. I was also very happy with the quality of cut. The main issue is that Greenworks seem to have the ABSOLUTE WORSE customer service. I have tried calling them 6 times and one time was on hold 60 minutes with no answer. The other times were all over 20 minutes. I have tried the chat feature and was able to get 2 agents on the line out of about 8 tried. Both times were after long waits. The training of the agents does not seem great. One agent insisted that the battery will last close to 60 minutes and the other insisted that it will be closer to 45 minutes. I felt that the information I received contradicted each other and I am now not sure if I will keep the item. I contacted customer service because there are 3 different stated run time for this product. Amazon states up to 60 minutes. Greenworks packaging states up to 45 minutes and their website states both 45 minutes and 50 minutes. The first agent at Greenworks that I chatted with told me it will last a hour and suggested I try it out. Contact them again if I had any issues. This seems like a minor issue but I have a lot that is just under a 1/2 acre including my house so I am mowing much less than a 1/2 acre. I mowed today and got just about 45 minutes before it quit. I mowed 2 days ago so there was barely any growth. I just wanted to test it to see the time I would get. My lot is fairly flat. Today was dry. I had the wheels set higher. In my opinion this is the best scenario for longest run time. I expected better than 45 minutes. To be fully transparent - I chatted with the second agent today and was told that the average is 45 minutes. She made it seem like any more would is not to be expected. Lastly - If I keep the mower I will need to charge in the middle of mowing to get my yard completed. Or the more likely solution is to spend more money on a second battery. Amazon should change the information on this item to reflect what is on Greenworks page. The 45 minutes AVERAGE runtime should be used and specified. I think it is misleading to state "up to 60 minutes." I would also warn against expecting this mower to cut a 1/2 acre. I think it will be closer to 1/3 acre.

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