Hyloft Garage Storage System & Rack

This product probably deserves 4 stars -- I'm giving it a 3 beacuse I'd like to pass on some information and I think it's more likely that someone looking for potential problems would read a 3-star entry. I ordered two of these units -- one came with the correct instructions, but the other came with the slightly different instructions for their (presumably discontinued) 48" model. Having two units made it obvious what the problem was -- if your instructions mention the 48" unit, call the 800 number because you'll want the correct instructions (and you'll need two extra small screws). Alternatively, you could probably download the instructions from tehir website, but you'll still want the extra screws because the shelves for the 45" model come in three sections instead of two and eventhough the screws don't support weight, they help to keep the shelf sections alligned. It very well could be that my experience with the incorrect instructions here was atypical. Next, the pilot nails for the ceiling brackets can be a problem if you're not used to hammering up into a ceiling -- you might want to use a small drill (smaller than the pilot nail) to drill a pilot hole for the pilot nail. This makes it easier to drive the pilot nail its full length without the risk of bending. The instructions recommned using a nut-driver with an electric drill to install the 3" lag bolts. Good idea -- if you don't have one, look into borrowing one from a friend -- it can take quite a while to turn in all of the lag bolts using a socket wrench, especially if you're doing more than one unit. Definitely use a stud finder, the lag bolts need to be securely fastned to a stud. Failing to do so results in a very unsafe situation. The individual parts appear to be well made and nicely finished. The shelves are wire frame -- so a small but heavy load right in the middle might cause it so sag a little. The unit hangs from thick metal straps -- the straps appear to be very strong and capable of supporting the recommended load -- however they are straps and eventhough very stiff, the shelf can sway from side to side by an inch or two. This is not a problem for holding the weight, but if you need a shelf that absolutely doesn't move even slightly when placing or removing items, then this unit may not work for you. The unit hangs from four mounting brackets -- make sure the mounting brackets form a reasonable rectangle on the ceiling -- doesn't need to be perfect -- but measure as best you can. All in all, these units worked well for me and weren't difficult to install -- don't rush, take the time to measure correctly -- hope the notes help anyone who might run into problems or needs the extra information. *** UPDATE *** These work very well and are easy to install. Bought a third one when Amazon ran a sale -- always wait for the sale.