Top positive review
103 people found this helpful
The Quest is the best Eton emergency radio yet, but still lacking in a few spots
By Captain Packrat on Reviewed in the United States on July 9, 2024
The Quest is the latest (and most expensive) emergency radio yet from Eton. It has AM, FM with DAB+ (supposedly), Shortwave, and Weather band with alerts. The weather radio works great. I pick up our local station perfectly clear, and most of my other weather radios (an old one from RadioShack and several from Midlands) are hit and miss. It has alert functionality, but not S.A.M.E., so the alarm will go off for EVERY alert in the broadcast area, not just your county. FM has excellent reception as well. The radio claims to have DAB+ capability, but that is worthless in the US, since we use HD Radio instead of DAB, which is used primarily in Europe. It also claims to have RDS capability, but I went through the entire FM band and never found a station that displayed any data. The FM radio has the ability to scan and automatically set up to 20 presets, but you cannot set your own presets manually or delete ones you don't want. AM reception is pretty terrible. I'm not sure if there's some kind of interference nearby, but nothing was what I would call listenable. I could only pick up a few stations, and all had interference. The AM antenna is an internal ferrite bar, so you have to rotate the radio to pick up the strongest signal. Shortwave was even worse. The tuning knob only moves 5 kHz at a time, and it has a range from 3.2 to 22 MHz, so it's going to take a LOOOOONG time to get anywhere. I tried tuning in WWV, which broadcasts on 2.5, 5, 10, 15, and 20 MHz and I was just barely able to pick up a signal on 5 MHz. It was so garbled as to be nearly useless. I'm about 500 miles away from the transmitter in Ft. Collins. It was still daytime, so it presumably will work better at night, but I should be able to get something during the day. There is no provision for an external SW antenna. The radio also has Bluetooth and Aux input capability. Setting up Bluetooth was a piece of cake and it probably took me longer to type this sentence than it took to pair my phone. The Play/Pause button works as you'd expect, and the tuner knob works as a forwards/backwards control. Pressing the light button cycles through the side flash light, which is pretty bright, the rear ambient light, which isn't quite as bright, and a red ambient light. There's also a dedicated "SOS ON/OFF" button, which flashes the red ambient light and sets off a rather loud siren. You're probably going to hit this button by accident at some point, since it's pretty close to the power button. They should have made it so you have to long-press it to turn it on. The instructions in the manual for setting the clock are incorrect. In standby mode, long-press the Menu button, select 12/24 hr time using the tuning knob (not the buttons), then press Play (the manual says to press Menu, this is wrong). Use the tuning knob to adjust the hours, then press Play. Then use the tuning knob to adjust the minutes, then press Play. The instructions for setting the alarm are similarly wrong. The input charge port is USB-C, but the output charge port is USB-A. The radio comes with a (short) USB-A to USB-C charge cord. It does not appear to support any sort of fast charging in either direction. This model has a 5,200 mAh lithium battery, which appears to be the biggest one Eton has used yet and double the capacity of the Sidekick. The lithium battery is user replaceable, and it appears to be a pair of standard 18650 cells, but they are soldered together into a battery pack; in the future you're either going to have to buy a replacement pack from Eton, or break out the soldering iron. It can also use 3 AAA batteries, and like all Eton emergency radios, has a solar panel and hand crank. The battery door does not require a screwdriver, and appears to be better designed than previous models. Switching off the unit using the main power switch under the protective cover kills power to the internal clock, but does not appear to erase the FM presets or the Bluetooth pairing. It does not appear to be able to charge the battery when the main power switch is off. All the buttons are on the front of the device (except the light, which is on top of the handle), they're not hiding under the handle like the Sidekick or FRX3+, so it's a lot easier to see what you're doing. Overall it appears to be the best, most capable radio Eton has made yet. The only things that appear to be lacking are S.A.M.E. support on the weather band, a faster way to move through the shortwave band, a provision for an external SW antenna, and for the love of God, make it so you can't turn on the blasted siren by accident!
Top critical review
40 people found this helpful
I wanted to like this, but can’t get past some problems
By AmazonCustomer on Reviewed in the United States on July 16, 2024
It took 15 minutes to find these problems. - Eton does not offer a replacement battery, which is substantial and unique - a lithium 7.4v 5,200 mAh (the only one I can find, costs about $60 which is half the cost of the Quest unit). It plugs in and has a soldered wire, so it is a poor choice not using more accessible recharge batteries. I’ve yet to meet these that don’t eventually need replacing. - bottom battery opening cover bulges when fully shut (it appears the designers forgot to leave room for the battery pack wiring) and this interferes with the unit sitting properly. It causes the unit to sit very wobbly - add: if the cover bulges, I question the inevitable risk of moisture entering the battery area. - Functionality: the menu, and both scan buttons are so extremely hard to press to the point you feel you might hurt the unit. In fact, you have to pick up the unit so you can get enough leverage to press EVERY time; - why is the strap hole on the bottom, instead of the top? - the booklet warnings say “protect from high humidity and rain” and “do not expose to moisture”. Not that I plan to douse it in water, BUT be practical - a user gets this for times of weather events, and even indoors, by nature of the use and design, would be subject to high humidity or moisture; - Quest model isn’t in anyway listed on Eton’s website anywhere - it’s not listed in product list nor FAQ (booklet says it is). Neither a website nor Google search produced a single result. Given all these, I give a major thumbs down due to high chances of a short term failure, and risking lack of Eton support. I will not invest this much money, without knowing I can get a rechargeable battery pack or company support.
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