MiLocks Keyless Entry Deadbolt Door Lock

By reading and following the instructions, I got this combination door lock installed quickly, replacing a traditional lock. Programming it wasn't difficult, either. I thought the bolt assembly seemed a bit hard to engage by hand on the inside of the door and with the key on the outside. But, sure enough, when I first used the combination I had created, the lock worked smoothly, both unlocking and locking the door.For the price, it appears to work very well.

First, this is my 3rd lock for them and I purchased the antique brass and found Milocks by accident as the other companies did not make the antique brass lock I was looking for. Very simple to install and works well in every case I installed this lock. I am blown away by the level of support and their standing behind their warranty. I bought a returned one from Amazon and Amazon did a poor job of checking the product before putting it back out for sale. I had an issue and MiLock stood behind their product and sent me what I needed with no questions and without grilling me with a thousand questions. They shipped what I needed so fast it arrived before I even expected it. Rarely do you find a company on Amazon that takes care of there customers but MiLock is one of those rare companies

The electronic locking/unlocking worked for two weeks after install and then it stopped working. I have tried 3 new sets of batteries (different brands) and nothing. The keypad will not even light up.I have filed two warranty claims with MiLocks and have received no response from the company. The phone number for customer service is a recorded message and no one will answer. It instructs you to complete a warranty claim online. Very poor customer service!Still no response from the manufacturer on the warranty claim 07-24-2024!

I would have given it 5 stars if it didn't have a plastic inside cover. I had an old night lock on my condo door with a 1.125 key hole which had to be expanded to 2.125. This was the most time consuming part of the installation process for me, as I had to find a wood dowel 1.125 or slightly larger to fill the original hole so my Irwin lock installation kit had a center hole on both sides. To complicate matters I did not have access to a drill press to assure dead center on both sides. The 1 inch hole for the deadbolt came out fine and with a bit of chiseling and filing on the door frame it closed securely the first time after programming an eight digit code. All programming is accessed from inside with no bluetooth, wifi, or phone app needed which I feel is a plus as far as security is concerned. The price is definitely a plus compared to the high priced "Smart Locks."

The lock was easy to install, but the keyless entry (keypad) mechanism did not work. I have another keyless door knob from MiLocks that works well so sent an email to the company explaining the problem. Did not get a response, but 3 days later received a replacement for the inside lock (the part that holds the batteries). Installed it and the it works great. Overall, very easy to install, easy to operate, feels heavy duty, works as advertised, and excellent customer service although the communication could be better. As mentioned, this is my second MiLocks keyless entry and we're happy with the price and quality of the product. This deadbolt door lock was used to replace a top rated keyless Schlage deadbolt that we could never get to work despite costing much more.

I like these. My kids don't need to carry a key, you can set a 24 hour code for a tradesman, and they look fine. Simple enough to install. Not terribly expensive.

I have ordered and installed 2 of these units, specifically because the buttons have letters too (like a phone keypad), so a code can be a word rather than just a number. This kind of works, although in practice the letters are too small for my old eyes, so it is difficult to read them well enough to enter the desired word.Installation has a few tricks:1. You are asked to select between right-hand and left-hand based on which side the hinges are on, but of course that depends on which side of the door you are on! They mean when you are on the side of the door which will have the keypad.2. They don't explain how to adjust the latch backset (between 2 3/8" or 2 3/4"). Turns out there's a little hole, and sticking partially through is a little nubby -- press the nubby in with a screwdriver (or whatever -- it's hard to do), and then the interior mechanism will slide between the 2 sizes.3. The back mounting plate is not symmetrical, and so will look different depending on which side of the door it is on. This is OK, except that the Step 5 picture shows the notch pointing to the edge of the door regardless of which side of the door it is on, which is wrong, and thus confusing.4. The battery cover on the second unit was REALLY hard to remove -- much worse than the first unit, which was also somewhat hard.Keep in mind that you may need to make adjustments to the strike plate, etc, so that the deadbolt has an unencumbered entry into its hole. Otherwise it will take 2 hands to lock the door -- one hand to hold the door in the right position for the deadbolt to move properly, and the other hand to push the Lock button.There is one thing I worry about re operation: the knob is quite hard to turn -- just by itself, before even connecting it to the deadbolt mechanism. This means the batteries must work extra hard to lock/unlock the door, thus presumably shortening the lives of the batteries.

I was replacing a similar touch key door lock so I tried to be thrifty and only replace the main lock, but it was not working correctly, I then used all of the parts from the new lock and the unit worked fine. Simple operation and easy to understand how to program and reprogram when needed.

Followed directions and still had a difficult time with installation. Finally got it installed and it is working just fine.

I got one of these from the Amazon Warehouse given that it was slightly cheaper than new. I should have just sent it back... It had scratches around the barrel because the barrel wasn't tight to the body of the keypad. But, that's not the reason I sent it back. I figured out I could live with the scratches to installed it in the door. For a couple of days it was great. Then, I went out of town for the day and needed my neighbor to come in and let the dog out at lunchtime. The lock wouldn't open. It had jammed.Figuring that it may have been user error, I used the keypad lock for a few days to test it. On the 2nd day after I'd reset it with the key, it jammed again. The next day I ordered the Schlage.