Top positive review
2 people found this helpful
Love It
By Nora Stoney on Reviewed in the United States on April 16, 2024
We absolutely love this lounger. It is so comfortable and perfect for our outdoor space. We live in Florida, and leave it outside uncovered all the time, even in the rain. It has held up just fine, even getting soaked with rain. The shade is a very nice addition too. It was fairly simple to assemble, my husband did it alone in about 45 minutes.
Top critical review
10 people found this helpful
Crap! Don’t waste your money
By Don Novo on Reviewed in the United States on September 8, 2023
This item is of poor quality. It was in my deck for two weeks before the wood started to split. I requested a return and was given the runaround by 11 Main, the seller, as I asked about shipping packing. Obviously I didn’t have the damaged packaging (box) that it arrived in. I was given the runaround for 3-weeks f fedex will package the item. 11Main never answered my question. They finally sent me a fed ex label 3- weeks after my request. No one at 11 Main works an issue. They simply open a ticket and pass it on to someone else who doesn’t respond. Worst customer service ever!!! Plus it took about 10 hours between assembling, disassembling, boxing it up myself, having to make a box to put it in, and then driving to fedex to drop it off. Never again! Buyer beware!
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