Sun Joe 34-Oz. Foam Cannon

As others have posted, the SPX-FC34 bottle nipple (screw part) that attaches the bottle to the foam cannon shears off easily (see picture) with normal use. The foam cannon works well, but without the bottle, it is not of much use. Sun Joe seems to leave a standard reply on these reviews to contact their customer support at 866-766-9563, however, I have called this number from home, work, and cell, and calls do not go through. I ended up going to the Sun Joe web site and submitting a ticket on-line. Sun Joe's response was to register the product first, before they would attempt to help. To register the product, their web site REQUIRES a serial number, but I could find no serial number on the product. When I submitted the on-line support ticket, I included the Amazon invoice as a PDF to show proof of purchase, and, apparently, this is not good enough for them. I am more than dismayed with Sun Joe's handling of this matter and would recommend you go with another manufacturer's foam cannon for peace of mind, because you will not get this from Sun Joe.