BioBidet Slim TWO Bidet Smart Toilet Seat (Round)

This is the second BioBieet seat I've owned. The first lasted about 6 months before the lid connection broke so that slow close feature didn't work anymore. The company wouldn't help because it was a gift from a family member who has passed away and we didn't have proof of purchase. We decided to keep using it anyway since we liked it other that. Quickly after, the whole seat just started disintegratng, literally turning into plastic dust on the backside where it attaches to the toilet. We did not use chemical cleaners on it, per manufacturer instructions, but it was falling apart as if it had come into contact with something caustic. About 8 months later, the nozzle stopped functioning, rendering the unit useless. When took it off to see if we could see the problem, it just fell apart, literally fell into pieces that couldn't be put back together because of the plastic rot issue. We decided to take the risk again since we really liked using a bidet. We figured by buying it ourselves, we'd be protected by warranty. So we bought this unit and about 3 months into things, the heater stopped working. Bio Bidet has us send it in and fixed it. Great. Now 3 weeks after the warranty on this unit expired, it is also turning into plastic dust and the seat itself is cracked all the way through. We are not large people and again didn't use any chemicals, per manufacturer instructions. (Which, actually, is pretty gross that you can't use a reasonable household cleaner to clean a TOILET SEAT. Anyway, needless to say, we're done with this company. Whatever plastic they're using is clearly not fit for purpose and literally just falls apart into dust within 1 year and the mechanical parts clearly are now good either.