Yard Butler IHR-1SLV Garden Hose Reel

Assembly: If you're foolish enough to do step one, you will find you are screwed and will have to undo it. The problem is a short hard black plastic tube with a flange on one end. Its function is to reduce play between the hollow metal shaft on the reel and the leg bracket that helps hold this shaft in place. (In the Amazon photo, this spacer is white and is apparently made of nylon rather than black plastic). Unfortunately, this part is not listed in the parts list nor in the assembly instructions. Step one must be something like, "Slide spacer onto the round horizontal shaft on the reel, flange toward the outside, until it contacts the bracket." The instructions should be corrected and the spacer shown in the "assembly parts." Mounting: Only two holes are provided. Why would only two holes be available to attach a 12 pound 75-foot hose PLUS the reel to a brick or wooden wall, especially when they will be subjected to the constant tugging of pulling out of the hose? Four holes should be provided, not two. Also, in my case, I am not going to mount the reel. However, when the reel is placed on the ground, it is unstable when the hose is pulled out. Again, the legs should have four holes, not two. I went to Lowe's and bought two 14 inch long rods with the last two inches bent at a 45 degree angle to place in the holes for stability. Again, it would be better to place four rods in the legs for stability. After assembly, I found the hose easily and smoothly rewinds back into the reel, and by using two metal rods, the reel is stable when pulling out the hose. This reel can be significantly improved by correcting the assembly directions and adding a couple of holes to the base. I gave this product a rating of "1" because that's he only rating usually read. If I gave it a rating of 3, no one would read it.