Top positive review
2 people found this helpful
It works
By Bludog on Reviewed in the United States on August 15, 2023
I installed 2 (bathroom & kitchen) of these as part of a basement finish I'm working on. The install was pretty straightforward schluter provides excellent instructions so I had no issues. The description says that a temperature sensor is included. With the thermostat that is not true, you get 2 temperature sensors with the heating wires. Once you get it online, it'll send you an email verification to register an account. Once you set up the account, you can log on using your computer and operate the thermostat and monitor the usage. You can also download the app and do the same thing. However, you need to download the correct app. You need to download the one that says E heat. I've included a photo of the one you need to download for this particular thermostat. Overall, i'm very happy with the With the entire system, it takes about five or ten minutes before you feel the heat on your feet. I can't recommend it enough.
Top critical review
4 people found this helpful
Already Opened Package and defective
By Jennifer on Reviewed in the United States on May 9, 2022
I bought this Schluter DITRA-HEAT-E-WiFi Thermostat DHERT104/BW but was not able to install it until recently since I was waiting for the floor heating cables to be installed. First thing I noticed was the package was clearly previously opened and then repackaged as new (of course, I should have returned it immediately, but gave this seller the benefit of the doubt). Clearly someone had already returned it, and then it was re-sold to me. Next, once it was installed, it seemed like it was working because there was definitely power and it was wired correctly. BUT it didn't work. I went to Home Depot and purchased a new thermostat and it works like a charm. However, due to the delay in getting my floors installed, I missed the 30-day return window. I would be happy to change my review if the right thing is done.
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