Philips Hue White Ambiance A19 60W, 1 Bulb

I bought a “used” bulb that supposedly was in great condition with small damage to packaging. Item arrived looking in perfect condition & initially connected fine. However when I tried to set it to a routine, I realized that I must have been sent a faulty bulb because it did not show as dimmable in my alexa or hue apps. I checked the model numbers on the box and bulb itself and they were the same. The box promoted that it was dimmable with the proper hue accessories (which I have). When asking Alexa to dim the lights, she stated that this item does not support that feature. Also random thing I noticed when looking at the bulb... the bulb itself says “suitable for damp locations”, however the manual & box say that it is not suitable for damp location a such as bathrooms . So i’m a bit confused. Sending it back and asking for a replacement and hoping this one works fine.