Hunter Crestfield Indoor Ceiling Fan

Bought several of these for our house, mainly because of the 3 bulb design that would provide needed light for our spaces and I had a good experience with a prior Hunter ceiling fan. Fan looks nice overall and runs quiet, but the tool-less fan blade attachment design is terrible. Instead of the fan blades screwing onto the fan arms, Hunter went with a tool-less design where the fan blade (which has three holes with rubber grommets installed) is pressed through 3 posts to secure the fan. Seemed quick and easy initially. Days after installing these fans, I noticed pretty bad wobbling in the first unit when the fan was running - that's when I noticed that one of the fan blades had already worked it's way loose from the back post and was only being help on by a couple posts and was now causing the fan to be out of balance. The weight of the fan blade cantilever is too much for these fan posts to hold. The other blades where also in the process of working back up past the post head. I looked at the other units I'd already installed and found the same thing already happening. Obviously pretty frustrating after the time and money spend. I reached out to Hunter support via chat and they told me I had to email the support email address. I've emailed multiple times in the last couple months and never heard back, so I gave up on their support. I was under the assumption that the support quality would be on par with their instruction manuals, but I was wrong. Instead of taking all the fans down and going back to the search, I went to the hardware store and looked around for a solution to secure the fan blades to the posts. I settled on 1/4 hitch pins. I bought a bunch of those, took the fan blades down from each fan unit and secured the rear fan slot/post with a hitch pin. So far that seems to work and I haven't had wobbling issues or noticed any of the blades working loose again. Maybe the hitch pins will work for you too if you find the same issue. I'm certainly going to think twice before going with Hunter in the future given this experience. I hope Hunter reads this and re-evaluates this terrible design and their lack of responsiveness to customers. It's not hard to imagine one of these fan blades just coming loose and nailing someone in the face - it's certainly a safety risk with these units and any others than use this tool-less attachment design.