Sun Joe 24V-TB-LTE 24-Volt IONMAX Jet Blower Kit

I received this blower yesterday, and the box was opened, a little bit of damage, and retaped. The battery appeared to be used, and was dirty, and the charger was the plug in type not the quick charger as indicated in the description. I pushed the button to see if the battery had any charge in it, and no lights appeared. I put in on the charger, and it wouldn't charge. I put it into the blower, and nothing. I grabbed another sunjoe battery I have, and put it into the blower, and it worked fine. I have a sunjoe quick charger and put the battery that came with it into that charger, and it showed that it was fully charged, but no lights on the battery. I called Amazon, and they refunded me $15.23 to buy another battery, which is far from what a battery and a quick charger cost. I also called Sun joe and they were of no help at all. They wanted me to send them a video of the battery and all that. More trouble than it's worth. Since I have a couple batteries on hand, I figured I would take what I could get and not buy another sunjoe product. The blower works great, just poor service, and dead battery, along without the quick charger as advertised.