SuperHandy Wheelbarrow Utility Cart

Gave it 1 Star only because I couldn't give it 0 stars. After assembly I pressed the power switch to on and the light inside the switch lit up and I thought "Good the battery is charged". The I pressed the soft button on the handle where the throttle control is and the battery indicator also lit up showing a full charge. Then I tried to move the barrow forward with the throttle control and...nothing! No movement, no motor noise, no nothing. Tried going in reverse and still nothing. Plugged in the charger and waited for the green light on the charger. Still no movement after the charger light went green. This is when the real fun began. Called the toll free number on the barrow for technical support (greatcircleus.com) and when they heard I bought it from Amazon (Woot) I was told there was no warranty because I didn't buy it from them. Then I called Amazon who told me all he could do was offer a replacement and I would have to dis-assemble it, repackage it and return it to get the replacement. I asked about technical support because I was thinking it was simply a loose wire or a bad control module or switch and was transferred to someone else who had no earthly idea what he was providing technical support for. I said forget the tech support just exchange it for a new one but he couldn't do that and had to transfer me to someone else to process the exchange. Now I'm told I will receive a full refund, can reorder a new one and I don't need to send back the broken one back due to some issue with there being a battery in it. Was even told I should sell it to someone who could fix it. So, I now have a non working, battery powered, 2 wheel barrow that I can use as a brand new but not under warranty, bright orange flower box. Will try fixing it myself and see how much worse this story goes.