Top positive review
Easy to use and perfect for Apple HomeKit
By JP on Reviewed in the United States on May 25, 2025
I've used various Meross products for several years. They work flawlessly with Apple HomeKit. You can even just install them directly from HomeKit without giving to use the Meross app. (The only benefit to the Meross app is having access to periodic firmware updates.) The fuel outlet smart plug gives you individual control of each outlet, so you can individually control two devices - one could be an outdoor floodlight, the other could be string lights. It's up to you.
Top critical review
3 people found this helpful
2 year Review: Bricks over time, won't reprogram, invasive software.
By Delta Echo on Reviewed in the United States on January 9, 2025
Have two of these for more than 2 years, and both have now failed. Initially, they worked great like most of the reviews stated. Even I thought they were pretty good for the money. Eventually, one unit developed a fault in one of the outlets, rendering it a single plug unit (although the second outlet is still visible). Then the process of moving them or reprogramming them became the issue, rending them as bricks. Using HomeKit, I refrain from using the 3rd party app process for anything due to privacy concerns. Meross/Refoss has slowly begun to change their TOS to be more invasive, and as a condition of the unit functioning, which is not the arrangement when I purchased these. If you need to move the unit to another SSID (change wifi name), resetting the unit accomplishes nothing. Using the normal HK procedure to add, delete or re-add an accessory does nothing with these units if they've been installed. HK simply won't recognize them...onto their App to attempt to make them work again. Immediately 'Update App' (hadn't used it since I installed it to see what it was about), and there were new TOS requirements. Now the company wants to know my 'exact location' in order to use the device. The app guides you through a myriad of changes to your privacy settings on your iPhone to allow the device to know your network info, location and other data. This wasn't needed initially when I installed the device. Why does it need my exact location to work anyway? Hmmm. If I was a conspiracy theorist I would suspect that the country of origin is attempting to establish a beacon system across the USA using consumer devices for mapping when GPS no longer gives them a signal...good thing I am not a conspiracy theorist. Unplugging the unit for 2 days, resetting it, holding the power button down for 20 seconds, 60 seconds, 2 mins, does nothing. If you're HK savvy, know I've tried all the normal procedures. Invest in Matter plugs, or try another brand. I am slowly ridding my house of all Meross/Refoss products as they keep changing the requirements of operation and they are likely to not be able to be reprogrammed when needed.
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