SuperHandy Log Splitter

I purchased this and it was delivered in March. It arrives in a box. I don’t know how the box was handled on its way here nor do I know how the driver handled it. I did open the box up. Everything is disassembled and the fasteners are all in a bag. I did begin the assembly when it came time to install the hydraulic system onto the body, there was a problem hydraulic control system has a box which on one end has a lever which you moved back-and-forth to control the movement of the ram. Opposite of that on this box is an aluminum cap that is fastened to the box. , there was a problem hydraulic control system has a box which on one end has a lever which you moved back-and-forth to control the movement of the ram. Opposite of that on this box is an aluminum cap that is fastened to the box with two Allen screws. If you look at the photograph, you will see a small aluminum disk that was the end of that cap. It broke off somehow in shipment or prior to that I don’t know, but Inside that box along with the other components that I assembled were these few pieces here that I believe were inside of that aluminum cap it appears to be a spring, a check and some kind of black metal piece that appears to fit in to the end of the interior portion. in any event, I called this company several times to finally just get somebody on the horn and a man name. Arthur told me that he would take one of these caps off of their other machines in stock and then he would ship it to me and he also told me he would take a video of him removing it from the log splitter they had in stock , and then he would send it to me so I could see the order of the components inside the receiver or whatever that thing is the portion of the control valve that was inside that cap. Bottom line, I received neither I have never received that part nor have I received a video and now every time I call I get put on hold for about 2 to 2 1/2 minutes and then a man’s voice comes on thanking me for calling Great circle and we’re sorry we can’t talk to you right now. Please call another time. Do not buy a single thing from this company. They are the absolute worst. I did receive due to the grace given me by Amazon a full refund for this machine, but now I have an assembled brand new log splitter sitting in my garage, which I cannot use. So, I am thinking I will see if I can find some aluminum mastic and maybe do a little bit of grinding on the edges of both to smooth the edges and then see if I can reconstruct this cap in the interior and exterior portions with some kind of aluminum bonding putty That will harden as aluminum and then I can of course you know take my Dremel to it and sand it down. But overall, I absolutely do not recommend you buy anything from these people.