Top positive review
17 people found this helpful
One year follow up review
By Richard H on Reviewed in the United States on March 30, 2024
This machine is fantastic. I read all the reviews on this chipper and watched many YouTube videos. The people who did not like this chipper expected to much out of it. This is a small chipper, but does a great job if used correctly. It says up to 3 inch in diameter but I feel 3 inch is really pushing it. I found around 2 and 1/2 inch is about max for this unit. The videos show people just throwing the branches into the machine and it stalling the engine. You can do that with the smaller branches but with the thicker ones you need to feed them in a little at a time as to not stall the engine. What I mean is to hold onto the branch and let the chipper eat a little of the branch then hold back so it wont try to suck it in then give it a little more and it will eat it with no problem. I bought an hour meter on Amazon to keep track of the hours and changed the oil at 5 hours and now I have almost 9 hours on it with no problems at all. I watched a video where one guy was complaining that the adjustable shoot on the end of the discharge end keep vibrating loose and falling down. Well just tighten the bolts! I watched the video and he was chipping and you could watch the nuts and washer just fall off onto the ground due to not being tight. All the negative reviews I read had something to do with improper use or trying to get it to do more than it is made to do. In another video the guy unboxed it and started using it and said he was very impressed with the unit but he was also just throwing some larger branches into the chipper and stalling the machine many times. He gave it a good review in the end. Then he posted a new review that was a do not buy review because he bent the shaft and cutting drum due to his improper use, IMO. This machine works great when used within it's limits. I also stalled mine about 3 times and figured out how to feed it and have not stalled it after that. I think it just comes down to understanding the limits of the machine and basic common sense. FIVE STARS FROM ME!Still Five stars.This chipper has worked flawlessly without any issues. I now have 52 hours on this chipper and the only thing that has happened is the welds on the feeder shoot which the manufacture calls the feed bin had cracked. I emailed them and was asked to send a explanation of the issue and a couple of pictures. I was in contact with Sandra and she was very professional and helpful in addressing my issue. I sent her the items requested and they are sending me out a replacement part at no charge as we speak. This is a great company that cares about there customers. Although this machine is excellent for what it can do, I would have bought a larger chipper but this was in my price range. I would highly recommend the Super Handy or Great Circle USA .
Top critical review
39 people found this helpful
Chipper broke in a little under a year and under 30hrs of use…
By Chesed on Reviewed in the United States on April 18, 2022
Buy this chipper at your own risk… No warranty, very limited support worth speaking of (at least in my case).A late Update (but late is better than never) 01-18-2022SuperHandy finally did send a replacement engine, I received it sometime in late August / early September of 2022 but nothing else that I needed… so I still need replacement rotor and blades to get it back working again.I sent SuperHandy’s Amazon seller a message with an update I’ll see if I get any response.At the moment it doesn’t seem like SuperHandy support really cares at this point.——Update 08-16-2022On May 3rd 2022: Finally got a hold of Super Handy aka. Great Circle USA (parent company) customer support which gave me quite the run around of measuring parts, taking pictures and double & triple checking that I actually need certain parts… anyway after a whole lot of back and forth they said they had to wait for a customer return to get the parts I need after which they created shipping label and never sent anything.On July 13th 2022 they closed the case having sent nothing as of yet.———Update 04-23-2022Added video showing the engine turning to show how bent axle is.Took off the drum and found a major twisted crack on engine axle (added pictures).—Assembly wasn’t to bad though the hardest bolt to get to on the discharge chute had either a paint splatter or some burr in the tapped thread so I had to put a smaller bolt and nut through it.Bought this chipper in May of 2021.When I bought this I was hoping/expecting it to be able to process up to 3” branches without too much trouble… but unfortunately on just about anything above -2” you have to brace yourself against the machine and do it a bit at a time or you stall the engine.I was also expecting it to last long time or at least a few years…However I was putting evergreen branches through it more recently (4-2022) when it suddenly started jumping around so I turned it off to find that one of the blades had sheared off both bolts bending the engine axle (will plan on uploading a video showing the bent axle at a later time)… also did some damage to other parts as it went through.I’ve tried contacting Great Circle USA (manufacturer) all the ways I can find for warranty but haven’t got anywhere…For anyone who has quite a few branches to chip and is able to work with this chippers limitations I would definitely recommend replacing the bolts holding the both blades with at least grade 9 bolts or higher if you can find them.Pros:Usually starts on the first pull.Compact (which can be a con).Easy to change oil.Uses compact drum design (can be a con depending on what you need it for)Cons:Handles for maneuvering are way to low which makes it hard to push any distance.Have to do a lot of pull back on anything ~2” and above or engine stalls.Somewhat top heavy (mainly an issue when transporting on uneven surfaces)Sometimes the smaller twigs goes through without being totally processed (minor con of drum design)Major con:One of the blades sheared completely off making chipper unusable.
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