Top positive review
37 people found this helpful
Super great lights with one caveat
By Camden on Reviewed in the United States on June 9, 2021
These lights are really great and they're super easy to get started with. Just download the Sengled Home app (which allows you to connect the lights to your WiFi). Then from there you'll be able to add them to Google Home, SmartThings, etc. even if you uninstall the app. The app does come with some pretty cool features like a Halloween mode where it switches between orangey colors. It has random color modes and a few other nifty things. Normally I like to uninstall apps I don't particularly need but I decided to keep it because of an amazing feature that I think I'll use all the time now: sunset and sunrise. Set a time and the lights will start dimming to 0% over the desired period of time (5, 10, and 15 minutes) for sunset or going to 50% for sunrise. I'm not sure why sunrise only goes to 50% (I've only just used it this morning), but I like it and it's not too harsh on your eyes in the morning. I also really like how short the delay is between the Sengled Home app and the lights. I usually use SmartThings, but when I use the real app and I change the color or brightness, the light changes pretty much instantly. Most smart lights take a second to update so this is pretty cool. The color range on these is decent and it displays colors pretty brightly. What this means is if you want bright colored lights then that's perfect but if you want a dark mood and want to set the lights to dark purple or something then forget it. You can't even do dark purple with these lights it's more of a purpley white. Dark red is great and dark blue is pretty bright (but pretty dark too so good job). Most RGB lights have issues pulling off a good dark purple, so I won't take away any stars for that. The attached photo shows dark purple at 100% brightness. The ONLY issue I've run into is that curiously some of the lights randomly turn on. I've made sure there weren't any scenes or automations that were telling it to turn on. This morning one of my lights just randomly went full brightness at 2:14am. I hope this is a bug that gets fixed or just a super rare issue. It also happened earlier in the day yesterday so I'm not sure what's going on here. It's only happened twice so I can't say it's bothering me but it did wake me up in the middle of the night and make me think I was supposed to get up. Anyway, I'm very satisfied with this product but please fix this!
Top critical review
33 people found this helpful
Extremely unreliable. Will leave you S.O.L.
By Dre Dre on Reviewed in the United States on August 1, 2025
So, I'm usually not one to leave a product review because positive reviews after hours, days, or weeks of using a product is deceptive. But now, having these since 2021, I can confidently say I really can not recommend this product. PROS: 1. They did work great at first.They are light bulbs. Its hard to go wrong as long as they... light...... right?... 2. Set up, although with poor instructions, wasn't rocket science. Cons: 1. The set-up instructions are extremely poor. 2. They require you to download and set them up in a separate app (their personal app) before you can connect them to your Alexa or Google. 3. They are not reliable . I own six bulbs, and sometimes one or two of them would suddenly become unreachable on my network (more on this later). I could still operate my light switch manually, but that defeats the purpose of this bulb. I would just have to wait until they magically started working again. I wasted time resetting them and try ing to reconnect, to no avail. 4. Customer service is non-existent (oh we are about to get into it now!) Now we get into the REAL NAIL IN THE COFFIN 5... Because they do not use a hub (e.g zigbee), they must maintain connection to sengled's servers to operate. This is where we have a combination of ALL the above cons baked into one big THIS SUCK donut. This is not explained or specified ANYWHERE in their literature, app, etc. Their servers have been unreliable, hence the random disconnection from the network. Over the last few months, they have had outages spanning weeks..... with ABSOLUTELY ZERO INFORMATION, APOLOGY, OR NOTIFICATION FROM SENGLED. There is no customer service to assist you. Nothing you can do but wait. Two of my bulbs are stuck at 10% brightness because the outage happened while they were dimmed. Can I reset the bulbs manually (done by flicking the light switch a few times) and hope they go back to default brightness... sure. Will I? No because the server is still down with no eta of restoration or notice from Sengled.... again. I am just done with them as a company at this point and can not recommend anything from them at all.
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