EVAJOY 12ft x 30in Metal Frame Swimming Pool

The support for this product is terrible. I have gotten nothing but the run around from their support. I purchased the pool is January of this year 2024. I set the pool up in mid May. We are now 3 days into June and all 4 of the corner pieces have cracks in them. One is splitting so badly that it looks like it is about to rip apart. I contacted the company via their website and after several days heard nothing back from them. I called the number and they only have a 30 day warranty on the product. I now have to purchase the corner pieces from them if they have any in stock. Meanwhile, I have a pool that might come apart at any time. I will never deal with these people again. I advise that you not purchase this pool. In addition to this the filter that comes with the pool is very undersized for this size of pool. This is a cheap POS pool but an index and spend the extra money.Adding an update after several attempts to contact them I finally have a response and apparently, I cannot get parts for this item and am not able to order them or return it. I strongly not buying anything from this seller / company. Apparently, even when I purchased this item from them it had been discontinued yet this was mentioned nowhere in the ad for this item when they had it listed on this site. I would like to know if they ever planned to honor any type of issue with this or even provide any support. This is a shady company stay awayThis is the run around that I have been getting for the last week with this company attempting to get parts for this pool.Hi Brett,Thank you for reaching out and explaining your situation.Our pool inventory is typically supplied to platforms like Amazon and Wayfair for sale. Additionally, due to the nature of pools, we generally do not keep a large stock of replacement parts in our official warehouse. This means that while it is not impossible to find the parts you need, the process of locating them in our warehouse can be time-consuming, and there is no guarantee that we will be able to find them.If you are unable to get the assistance you need from Amazon, we are more than willing to help you search for the specific parts.Thank you for your understanding.Best regards,AlmaAfter this update I waited for several days to reach back out to them and discovered that they had just closed out my support ticket and I had to reopen it. Then they responded with more of the same and then admit they do not have the parts for the pool. The funniest part of all of it is in all of these emails they are asking me to buy additional products from them. I would buy anything from these people. Amazon should shut down their store and bar them from selling on their platform.Customer Service Team via mailgun.yabangke.comFri, Jun 14, 4:07 AM (2 days ago)to meHi Brett,Thank you for your patience. We apologize for the delay. Unfortunately, we currently do not have any stock of the corner pieces for the EJ-HF034 in our warehouse.We are sorry for any inconvenience this may cause. Please let us know if there is anything else we can assist you with.By the way, our Evajoy EN007 Storage Chest is on sale. As our valued customer, we would like to offer you an exclusive 10% discount code if you want to buy this.Here is the discount code: JOY10.Here is a link for your reference:Evajoy EN007 Storage Chest, 39.4'' Vertical Lines Wooden Storage BenchIn addition to the original issue the liner is now separating. I have added pictures of this as well so that you can see exactly what is going on with this pool