EAST OAK 44'' Propane Fire Pit Table

I purchased this table at the beginning of summer with full expectation to have many pleasant evenings on my deck. Upon arrival, the table was quite easy to set up and looked amazing. If there's one thing to be said, this table has that premium look and feel to it. Anyway, it comes time to finally ignite the burners for the first time and.....nothing. The switch releases the propane gas, clicks the spark plug, but no spark, no ignition, no flames. To circumvent this, I would light the table using a lighter with an extended neck. Not optimal, but hey, I really wanted to see what this table was like. That worked well, but I also noticed that the flames on the burner were uneven. Specifically, it seemed like the flames on the left side of the burner were notably larger than those on the right side. After some troubleshooting with no resolution to either issue, it was time to contact customer support. Several helpful emails later, the problem had been identified and a replacement part was expeditiously sent to me. I assembled the replacement last night, activated the ignition switch, and voilà, the burner ignited perfectly! Even better, the flame balance is far more appropriate.So all in all, the table itself is excellent, the heat output from the flames is nice and cozy, and the customer service is nothing but wonderfully helpful. With Fall now arriving, I anticipate many nice evenings sitting around this table.