EAST OAK Patio Heater, Wall Mounted & St

I will caveat this 5 star review in that it is related to the wonderful customer service that East Oak offers. We bought this heater from Amazon about a year and half ago. The filament stopped working this past winter. We hadn’t used the heater all that often so we’re disappointed that it stopped working all of a sudden. We noticed the website had customer support so we reached out to them seeing if there was anything they could do. I was fully expecting the typical response that the product was out of warranty or something (call me jaded with customer service these days!!). Instead, we received a very prompt response asking for more details which we provided and it turned out they did not manufacture the one we bought anymore. However, they offered two different replacement options free of charge! We selected one of the options which they shipped to us. We set it up and it is working fine! Very impressed with the wonderful level of customer service and kind/prompt responses!!!