SuperHandy Electric Trailer Dolly 7500lbs Max

In a world full of crappy customer service and seemingly endless disappointment with things purchased on-line, this item was a breath of fresh air and a bit if sunshine. For the first time in quite a while, an item I ordered, came well packaged, in perfect condition, was easy to assemble and operated as advertised. No caveats, no gotchas, no missing or broken parts. Just producing and shipping a product as if they actually care. First, thing thing arrived on a small pallet surrounded by heavy cardboard with plywood reinforcements. Inside, foam inserts and other component / parts boxes were well placed and packed so as to add additional protection and efficacy of space. The instructions for assembly were pretty clear and it took maybe 15 or 20 min to get it fully set up. I saw no dings, no scratches, no missing pieces. Everything was as it should be. Once I got it charged and brought it out to my tandem axle motorcycle / cargo v-nose trailer, I was able to maneuver the trailer around the driveway easily. As you may know, trying to get a tandem axle trailer to pivot with four points of contact, requires a bit of effort. This powered trailer dolly, handles it with ease allowing for concise maneuverability into tight places. My gate is narrow for the trailer fenders and barely gets the trailer though with only a couple inches to spare. I'm a pretty good backer, but that finite level of precision is a bit tough behind a long bed crew cab. This dolly allows that precision. Now, I haven't tried it on grass or gravel yet. One item of note, is that it seems to work better with some weight on it. It's rated for 7500lbs and my trailer empty, is under 2000. When I emptied it, the dolly wheels did slip a little with the four trailer wheels balancing and taking some weight off the tongue. Lowering the ball height on the dolly helped resolve that issue. Anyway, I'm just pleased that something I ordered, actually arrived, packaged well, complete, damage free with all it's parts AND works as advertised. Kudos SuperHandy.