SereneLife Utility Shopping Supermarket

I thought this was going to be a fantastic product. Unfortunately it was anything but. There are serious design flaws and issues. The extra attached carriage shelf does not attach properly. I had to buy zip ties to attach it. The bad news is this limits the ability to collapse the carriage but at least it is then attached using at least 4 zip ties.The carriage itself does not work properly. The wheels/tires are so narrow that when using the first and only time, the tire caught in the sidewalk! It took over 10 minutes to get it back out with minimal damage to the tire/wheel.I do not recommend this product. The carriage does not work properly and is not worth $5.00. It certainly is not worth the $117.00 I was charged.It collapses when you try to add items, the bottom is not attached properly to the wheels. I had to use super thick superglue to attempt to attach the screws to the bottom metal rod. I'm still hoping that works. The steel rod is not long enough to lock the screws on.I added multiple zip ties to add the extra shelf but then you cannot collapse it for daily storage. Truly a bad design.AOL was kind enough to offer a full refund but does not want the product back. That is very unusual.Does this indicate they know it's a badly built product?They suggested if I can find someone who is willing and able to redesign the carriage to donate it.