SuperHandy Gas Stump Grinder 9HP Engine

So here is my story with the Super Handy Stump grinder.... I have about 50 varying size stumps around my property and I wanted them gone... after consulting a stump guy I though i would rent but i would be forced to do them all as quickly as possible because I am cheap, here is where Super Handy comes in. I purchased the stump grinder and it arrived in a very timely manner, assembly was easy with the hand of a second person.... then i got to grinding, i got through about 25 stumps before my belt went out..... for those with belt issues, it is you not the machine, you are either pushing the machine to hard or your belt is not tight enough or to tight... went to tractor supply bought a HD 52"x1/2 belt and it is still going strong on stump 40.... one note i have been running mine with the belt guard off which could be dangerous but i did this to monitor the belt as i read a bunch of reviews stating it eats belt, again my thought on the belt failure is user error as I have not seen it to be a problem. I did notice that the belt runs much cooler with the belt guard off and perhaps that is why my belts are lasting so long. Know to the stump grinder itself... PLEASE UNDERSTAND WHAT YOU ARE BUYING.... this is a homeowner grade stump grinder it is not a 10k commercial grinder... it is half the price of anything else out there and for that it is EXCELLENT but you will find its limits very quickly.... it does not rip through a stump throwing big chips, if you work with it it will go through just about any stump you have.... know i did find if the stump is hard wood and kinda petrified it will take you all day to get through it.... most of my stumps where 16" or less and the larger ones took me about and hour to get through.... this casts off chainsaw size chips but as you get use to using it with the right amount of pressure and moving it back and forth you can get it to eat up a stump pretty good. On about stump 30 I began to have a problem with the motor cutting out then coming back, I thought it was the air filter being clogged so i cleaned it and checked the oil (Note: the oil level is a pain to figure out as the stump grinder sits on a slight angle and there is a front and back oil fill) both air and oil being good i went back to grinding but found it bogging down and coming backup again so i began trouble shooting the safety's and found that the hand grip safety was failing (about 10-12 hrs of use at this time) I contacted Super Handy and explained the situation and no response for a few days BUT then i received an email with bunch of things to check (which I was WAY past) and i responded telling exactly what the problems was.... again multiple days passed and i was thinking that i was getting no where with them so i sent an email asking what they where going to do to make it right. A few days past again and I received an email apologizing for the delay in response and asking for info on the machine that i purchased (model and serial #).... at that point they explained that they would be sending out ALL of the parts that i would be needing to fix the grinder at no cost, AND I MEAN ALL OF THE PARTS.... they far exceeded my expectations on what they warrantied, know I will have to do the work to fix it but I am ok with this. Improvements that could be made is better teeth but i am not sure that it will have enough Horse Power to cut with a different tooth.... my plan is to purchase a better tooth when these get eaten up.... also perhaps a slightly larger tire Overall this is a great little unit and it will eat up moderate size stumps, i also used it to knock down some mounds of dirt on the sides of my back drive and to install a drain pipe.... it eats through dirt very well, it would work great for installing underground wire or installing the wire for a invisible dog fence collar system.... BUT understand what you are buying is a small Homeowner Grade stump grinder, you are not going into the stump grinding business with this.... Although i did make $50 grinding some small stumps for my neighbor ( So Maybe) additionally it does a great job on roots that are coming up above grade.... I am sure that others may have different views and or they may have a different outcome with the customer service, but i am overall very pleased with the customer service (although a little slow BUT they got it done for me) and the quality of this unit, it is worth every penny for me. If i had rented a stump grinder to do the work around my house, i would have spent $100's more in rental fees than this cost and i would have killed myself to get it done to reduce cost.... I am super happy with this Stump Grinder and if you are reading this and need one for small jobs around your home, BUY IT but realize it is NOT a commercial chipper and it will take you a little more time.... i can't tell you how nice it is to not have to mow around stumps and roots in the yard.... ABSOLUTLY SATIFIED... but i have reasonable expectations and realized what i was purchasing.... when i get some time i will try to add pics and maybe a video.... there are a few videos on You Tube that show exactly what the machine will do ..... BUY IT, IT IS WORTH EVERY PENNY